Privacy Policy

Last updated: 11 May 2026

Pasifika Festivals Aotearoa Inc. ("PFA", "we", "us", or "our") is committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.pasifikafestifvalsaotearoa.com (the "Site"), interact with our festivals/events, sign up for newsletters, or otherwise engage with us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: Name, email address, phone number, postal address.

  • Event-related information: Registration details, ticket purchases, attendance records, dietary requirements, accessibility needs.

  • Technical information: IP address, browser type, device information, cookies and usage data (e.g., pages visited).

  • Other: Photos/videos from public events (where you may be identifiable), feedback, or information you voluntarily submit (e.g., in forms or emails).

We primarily collect this directly from you, but may also receive it from third parties (e.g., event partners or payment processors).

2. How We Use Your Information

We use your personal information for purposes including:

  • Organising, promoting, and delivering Pasifika festivals and events.

  • Communicating with you (e.g., newsletters, event updates, confirmations).

  • Processing registrations, tickets, or donations/payments.

  • Improving our Site and services (analytics).

  • Complying with legal obligations or responding to requests from authorities.

  • Marketing our activities (with your consent where required).

3. Sharing Your Information

We may share your information with:

  • Service providers (e.g., email platforms, payment processors, event management tools) who assist us and are bound by privacy obligations.

  • Festival partners, venues, or sponsors where necessary for event delivery (with appropriate safeguards).

  • Legal authorities if required by law.

We do not sell your personal information.

4. Cookies and Tracking

Our Site uses cookies and similar technologies for functionality, analytics, and performance. You can manage cookie preferences through your browser settings. We may use Google Analytics or similar tools—see their privacy policies for more details.

5. Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no internet transmission is completely secure.

6. Retention

We retain your personal information only as long as necessary for the purposes outlined or as required by law. When no longer needed, we securely delete or anonymise it.

7. Your Rights

Under the Privacy Act 2020, you have rights to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion or restriction in certain circumstances.

  • Withdraw consent where we rely on it.

To exercise these rights, contact us using the details below. We will respond within a reasonable time. You may also complain to the Office of the Privacy Commissioner (www.privacy.org.nz) if needed.

8. International Transfers

If we transfer information outside New Zealand, we take steps to ensure it receives adequate protection.

9. Children's Privacy

Our Site and events are generally family-friendly, but we encourage parents/guardians to supervise children under 16. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to this Policy

We may update this Privacy Policy. We will post changes on this page and update the "Last updated" date. Please review it periodically.

11. Contact Us

For privacy enquiries or requests: Pasifika Festivals Aotearoa Inc. - socials@pasifikafestivalsaotearoa.com

Thank you for supporting Pasifika Festivals Aotearoa. We value your trust.